About Us

About HCSC

50+ Years of
Trusted Hospital Support

Established in 1970, Hospital Central Services Cooperative (HCSC) has been providing healthcare linen rental services to hospitals, physician offices, surgery centers, and long-term care facilities. We work closely with providers to design custom programs that adapt to changing needs and deliver lasting value.

Headquartered in Allentown, Pennsylvania, HCSC operates as a federal not-for-profit Subchapter T Cooperative, giving member hospitals shared equity and governance. With five regional processing plants, more than 750 employees, and over 125 million pounds of linen processed annually, HCSC serves 130 inpatient facilities and 2,300 outpatient centers across the Mid-Atlantic.

Our MIssion & Vision

Our Commitment to
Providers & Patients

Mission

With integrity, trust, and passion at our core, we provide exceptional service and quality to healthcare providers, enhancing patient experiences through reliable, customer-focused support.

Vision

To be the leading provider of innovative and sustainable healthcare linen solutions that enhance the experience for every patient and provider we partner with.

Principles in Action

Our Core Values

At HCSC, our values, Integrity, Trust, Passion, and Customer Focus guide every partnership.
They drive us to work ethically, support providers, and deliver innovative services that enhance patient care and strengthen our communities.

Integrity

Organization Overview

Annual Reporting

The HCSC Annual Report provides an in-depth overview of the organization’s mission, initiatives, and impact, highlighting its commitment to improving community health and well-being. It covers key programs, services, governance, and partnerships while showcasing accomplishments and outlining future priorities. Designed to offer transparency and insight, the report serves as a comprehensive resource for stakeholders, partners, and community members.

By The Numbers

Proven impact

Every day, HCSC delivers on its promise to support healthcare partners through high-volume, technology-driven, and regionally optimized linen services. Our reach and experience make us a dependable part of the patient care journey.

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Linen Processing Plants
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Satisfied Clients
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Pounds Processed Annually
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NPS Client Satisfaction
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2025 Eco Efficiency
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HCSC Why Choose Us

Why Choose Us

Commitment to
Service Excellence

HCSC’s Subchapter T Cooperative structure and commitment to quality set us apart from other linen providers. Our independent service division is the largest and most experienced in the industry, ensuring unmatched attention to customer needs, from inventory control and asset management to cost containment, loss prevention, and education.

With five regional plants and over 50 years of proven results, HCSC is known for rapid response and reliability. This commitment has earned us a 98% customer retention rate and recognition as the largest and most successful healthcare linen service provider in North America.

INVESTED IN OUR COMMUNITY

HCSC Education Fund

The HCSC, Inc. Education Fund has supported educational initiatives across Eastern Pennsylvania and Western New Jersey for more than 40 years, demonstrating the organization’s commitment to promoting quality learning and community engagement. Through annual grants to regional non-profits and annual presentation of the Miller-Keystone Blood Center High School Blood Donor Recruitment Scholarship and the Bill & Jacqueline Younger High School Student Volunteer Scholarshipawards, the fund recognizes students and organizations that contribute to the health and welfare of our community. 

Applications are accepted each fall, with funds awarded the following spring, helping foster educational growth, volunteerism, and stronger community partnerships.

Non-Profit Organizations: please download, complete & return between September 1 – November 1.

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