About Us
About HCSC
50+ Years of
Trusted Hospital Support
Established in 1970, Hospital Central Services Cooperative (HCSC) has been providing healthcare linen rental services to hospitals, physician offices, surgery centers, and long-term care facilities. We work closely with providers to design custom programs that adapt to changing needs and deliver lasting value.
Headquartered in Allentown, Pennsylvania, HCSC operates as a federal not-for-profit Subchapter T Cooperative, giving member hospitals shared equity and governance. With five regional processing plants, more than 750 employees, and over 125 million pounds of linen processed annually, HCSC serves 130 inpatient facilities and 2,300 outpatient centers across the Mid-Atlantic.
Our MIssion & Vision
Our Commitment to
Providers & Patients
Mission
With integrity, trust, and passion at our core, we provide exceptional service and quality to healthcare providers, enhancing patient experiences through reliable, customer-focused support.
Vision
To be the leading provider of innovative and sustainable healthcare linen solutions that enhance the experience for every patient and provider we partner with.
Principles in Action
Our Core Values
At HCSC, our values, Integrity, Trust, Passion, and Customer Focus guide every partnership.
They drive us to work ethically, support providers, and deliver innovative services that enhance patient care and strengthen our communities.
We act with honesty and ethics in every decision, ensuring we serve with transparency and accountability.
We count on one another to deliver quality, building strong partnerships with providers and our communities.
Our enthusiasm for HCSC’s mission fuels innovation, service excellence, and care that makes a real difference.
We put healthcare providers first, delivering the highest quality linen and services to support exceptional patient care.
Organization Overview
Annual Reporting
The HCSC Annual Report provides an in-depth overview of the organization’s mission, initiatives, and impact, highlighting its commitment to improving community health and well-being. It covers key programs, services, governance, and partnerships while showcasing accomplishments and outlining future priorities. Designed to offer transparency and insight, the report serves as a comprehensive resource for stakeholders, partners, and community members.
By The Numbers
Proven impact
Every day, HCSC delivers on its promise to support healthcare partners through high-volume, technology-driven, and regionally optimized linen services. Our reach and experience make us a dependable part of the patient care journey.
Why Choose Us
Commitment to
Service Excellence
HCSC’s Subchapter T Cooperative structure and commitment to quality set us apart from other linen providers. Our independent service division is the largest and most experienced in the industry, ensuring unmatched attention to customer needs, from inventory control and asset management to cost containment, loss prevention, and education.
With five regional plants and over 50 years of proven results, HCSC is known for rapid response and reliability. This commitment has earned us a 98% customer retention rate and recognition as the largest and most successful healthcare linen service provider in North America.